Shipping policy

Shipping Policy

 

Free shipping to Australia

Standard shipping to any address in Australia is free. No minimum order, no remote-area surcharge.

 

Where we ship

Australia only. All prices are in Australian dollars (AUD).

 

Processing time

Orders are processed within 1 to 3 business days (Monday to Friday). You receive a shipping confirmation with a tracking link as soon as your parcel is dispatched.

 

Delivery time

Estimated delivery after dispatch: 7–14 business days. Regional and remote areas can take longer. Estimates are not guaranteed; carrier delays, customs checks, weather and public holidays can add time.

 

Tracking

Every order is tracked. Use the link in your shipping confirmation.

 

Duties and GST

Orders under A$1,000 are not subject to customs duty on arrival in Australia. Where GST applies it is included in the price shown. Nothing extra is payable at delivery.

 

Lost or damaged in transit

Email info@mavorne.com within 7 days of delivery (or the end of the estimated window) with your order number and photos. We send a replacement or refund you in full.

 

DMS Ventures (trading as Mavorne)

Rivierenlaan 87, 1442 PC Purmerend, Netherlands

Email: info@mavorne.com · Phone: +31 6 49 07 92 84